All
Answers
Everything you need to know about hygiene
  • Are all of the products designed for the elderly ONLY?

    Prevail® protective hygiene products are designed for everyone, not just the elderly. In fact, leakage affects people of all ages.

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  • Are there caregivers near me?

    Every area is different. You'll be more likely to find a professional caregiver in urban or suburban areas than in rural, but home healthcare is the fastest growing industry in the United States.

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  • How do I get my confidence back?

    Incontinence can take a toll on your confidence. When you're worried about an accident, it's hard to put your best face forward. But it doesn't have to be that way.

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  • Are there any long term effects of incontinence?

    Yes, without proper management, there can be many long-term and chronic effects of leakage.

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  • Are there any online communities or forums for caregivers?

    There are a wealth of helpful online caregiver forums and communities.

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  • Are there products for active females?

    Yes, we make many protective hygiene products for women with active lifestyles.

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  • Are you prone to incontinence at a certain age?

    Incontinence can affect people at any age. If you're experiencing bladder or bowel leaks, you're not alone. 25 million Americans experience leaks every single year.

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  • Are your cleaning wipes antibacterial?

    No, our disposable Prevail® adult washcloths are not antibacterial.

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  • Are your products covered by Medicaid?

    At Prevail®, we do everything in our power to give you the care you deserve.

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  • Are your products environmentally conscious?

    We're committed to protecting and improving our environment through sustainability initiatives.

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  • Can a person who is sight impaired use the product?

    Yes, a sight impaired person can use Prevail® protective hygiene products.

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  • Can I order your products in bulk?

    Depending on your product needs, you can order Prevail® by the package or by the case through any of our online vendors or select in-store partners.

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  • Can I still have sex?

    Over 25 million Americans experience leakage – it’s common! Luckily with protective hygiene products you can feel secure and protected from leaks throughout the day.

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  • Can I still work out?

    Yes, you can still work out and lead an active lifestyle with incontinence. You just need the right protective hygiene product to help manage the leaks.

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  • Can I use two products at the same time?

    Layering makes sense when battling cold weather, but not when battling moisture.

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  • Can leaks cause depression?

    Managing incontinence can feel daunting at first but it actually gets easier the more you talk about it and as you develop a specific treatment plan.

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  • Can people tell when I pee?

    Not if you're wearing the right protective hygiene product.

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  • Can you go swimming in the product?

    We don't recommend using Prevail® protective hygiene products when swimming or participating in aquatic activities.

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  • Can you tell I'm wearing the product under clothes?

    All Prevail® products are designed for four things: comfort, absorbency, skin health, and discretion. If they didn't excel at each of those things, we wouldn't put our name on the box.

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  • Do I need to wash the patient with every change?

    Whenever you change a patient's product, some form of skin care is required to prevent odor, infection, and skin irritation.

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  • Do I need a hysterectomy to improve bladder leaks?

    A hysterectomy is not a treatment for bladder leakage. Fortunately, there's a variety of incontinence treatment and management options you can use to improve bladder control.

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  • Do I need a prescriptions for some of these products?

    Fortunately, you don't need a prescription to use Prevail® products.

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  • Do I need Botox to treat incontinence?

    Botox has been shown to improve Overactive Bladder symptoms in some people.

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  • Do I need fillers to improve incontinence?

    Fillers or urethral bulking have been shown to improve bladder control in some people.

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  • Do I need to see a doctor about incontinence?

    If you're experiencing bladder leaks, talking to your doctor or healthcare provider is an important step towards finding the right treatment.

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  • Do Kegel balls really help?

    Kegel balls may help women improve bladder control. They may help prevent bladder and bowel leakage by exercising the pelvic floor muscles that support the bladder.

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  • Do people who are heavier have more bladder leaks?

    Being overweight can negatively impact bladder control. Excess pounds can place undue pressure on the bladder, leading to more leakage.

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  • Do pessaries help leakage?

    A pessary is a plastic device inserted into the vagina by a healthcare professional to prevent prolapse and bladder leakage. It's made in a variety of shapes and sizes, and can be used to administer medication slowly and consistently.

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  • Do the products come perfumed?

    No, Prevail® pads, underwear, brief and underpad products are not perfumed and do not contain deodorizers.

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  • Do the thin pads work?

    Prevail® Bladder Control Pads are discreet pads designed for light bladder leakage protection. They come individually wrapped and are available in a variety of sizes and absorbencies.

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  • Do women who never gave birth have bladder leakage?

    Yes, women who have never given birth can also experience leaks.

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  • Do you recommend keeping track of my patient's bladder leakage?

    A Bladder and Bowel Diary is a great way to monitor incontinence and overall health.

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  • Do you recommend liners or briefs for my incontinence?

    When it comes to protective hygiene, there are a lot of options to choose from: liners, pads, underwear, and briefs. At first, it can seem overwhelming.

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  • Does incontinence increase risk of urinary tract infection?

    Incontinence can increase the risk of a Urinary Tract Infection (UTI).

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  • Does insurance cover incontinence products?

    Some insurance will cover incontinence products. It may depend on the state where you live and your particular health insurance plan.

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  • Does my back pain make the bladder leaks worse?

    There may be a link between your back pain and bladder leakage. One will not likely be the cause of the other but both involve similar muscle groups.

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  • Does the product keep my love ones diabetic sensitive skin in mind?

    Prevail® protective hygiene products are designed to protect your loved one's skin, regardless of medical condition.

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  • Does this product cover the smell?

    Everyone wants to feel fresh, clean, and confident. But when you're dealing with leaks, freshness feels harder to maintain.

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  • Does too much physical exercise after childbirth worsen it?

    Targeted exercise after childbirth can actually help to rapidly resolve incontinence.

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  • How are your products different from your competitors?

    All Prevail® products are designed for four things: comfort, absorbency, skin health, and discretion.

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  • How can I talk to my loved one more effectively about incontinence?

    Discussing incontinence with a loved one is something many family caregivers try to avoid. It's a topic that's often swept under the rug simply to forgo an uncomfortable conversation.

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  • How do I choose the right products for my loved one?

    For many caregivers, finding the right protective product can seem like a challenge.

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  • How do I discreetly dispose of used products?

    It's not recommended to flush any type of protective hygiene or incontinence product.

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  • How do I help my dad put on your product?

    Helping a loved one put on a product can be uncomfortable at first. But remember, it's a challenging situation for both of you.

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  • How do I know if I am using the right product and/or the right size?

    Sometimes finding the right protective product can seem like a challenge.

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  • How do I remove the smell of urine?

    To remove the smell of urine from clothing, run the clothes in the washing machine using cold water, 1 cup of white vinegar, and no detergent.

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  • How do I sign up to access the tools and resources you have available for clinicians?

    Prevail® is ready to help you provide the utmost care for your patients and operate more efficiently with our healthcare provider tools.

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  • How do you not embarrass your loved one when talking about this difficult topic?

    Talking about incontinence with a loved one can be uncomfortable at first for everyone. To help them feel more comfortable, let them know they're not alone.

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  • How does a patient's diet affect incontinence?

    Your patient's diet could play a role in their incontinence symptoms. Certain foods and beverages can aggravate leakage, while others can help improve symptoms.

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  • How long has Prevail been around?

    Since 1989, we've been listening to and learning from consumers and healthcare professionals to create the most advanced protective hygiene products available.

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  • How much do Prevail products hold?

    Prevail products are engineered with different levels of absorbency to suit a wide range of needs, whether a patient's leakage is light, heavy, or somewhere in between.

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  • How often do I need to change the product I'm using?

    Proper hygiene is an essential part of managing incontinence.

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  • How often should I go to the bathroom?

    Every person has different individual bathroom needs. If you've noticed a change in your habits, we recommend talking to your healthcare provider to develop a personalized treatment plan.

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  • How often should the products be changed?

    How often you change the product depends on the level of leakage and type of incontinence.

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  • I am caring for children. As they grow, what are my choices?

    Everyone wants their children to feel comfortable and clean. Our sister brand Cuties® has them covered.

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  • I am pregnant and experiencing mild incontinence. What can I do?

    Childbirth can contribute to bladder leakage, but the particular number of pregnancies doesn't have much of an effect on leakage.

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  • I believe I am applying the product properly, but there is still leakage. What could be wrong?

    First, determine if the correct protective hygiene product is being used for the type and level of incontinence the individual is experiencing.

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  • I have an enlarged prostate. How does this affect incontinence?

    For men, an enlarged prostate is a common cause of incontinence.

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  • If I drink less, will I have less issues?

    Staying hydrated is important, even if you're experiencing leaks.

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  • Is it easy enough to change without help?

    Yes, Prevail® products are designed to be easy to change from a lying, standing, or sitting position.

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  • Is it hereditary?

    No, incontinence is not hereditary. But, if you're experiencing bladder leaks, you're not alone.

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  • Is there a difference between men's and women's products?

    Prevail® offers a wide range of protective hygiene products that includes unisex and sex-specific products.

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  • Is there a relationship between incontinence and falls?

    Yes, there is a connection between incontinence and falling.

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  • Is there anything I can do other than using products to help manage my incontinence?

    Incontinence is manageable. If you have bladder leaks, there are a number of things you can do to treat or manage the condition.

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  • Is there something I can take so I don't have to go often?

    There are some natural remedies that can help with incontinence. Magnesium can help reduce bladder muscles spasms and enable individuals to empty their bladder more completely.

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  • It seems like my mother's incontinence is worsening. What can I do?

    Taking care of someone's health and well-being is a big responsibility, especially when they're also someone you love.

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  • Just how comfortable are these products?

    Comfort is one of the most important aspects built into every Prevail® product.

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  • My father is reluctant to use your products. How can I make him feel more comfortable?

    The first time wearing a protective hygiene product can be intimidating for anyone. To make this transition easier, it's important that your loved one is properly informed.

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  • My mother is experiencing bowel incontinence. What can I do?

    Caring for a loved one with bowel incontinence can feel like an overwhelming responsibility. But you're not alone.

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  • My parent is being antisocial because of their incontinence.

    It's natural for your loved one to feel self-conscious about their incontinence in social situations. But if their fears are preventing them from living a full, connected life, help may be required.

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  • My parent is in denial about their incontinence. What do I do?

    Talking about incontinence with a loved one can be uncomfortable at first for everyone. It can be even more difficult when your loved one is in denial.

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  • My patient is showing some skin irritation. What can be done about this?

    Here are a few things that may be causing your patient's skin irritation, along with some solutions:

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  • Should I get Cesarean section to prevent incontinence?

    Cesarean sections are not a recommended procedure to prevent bladder leakage.

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  • Should I wake up the patient to change the product?

    When it comes to changing a product, patients have different needs. Always follow your facility protocol and address your residents' individual needs.

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  • Should my patient be in a product at night?

    Patients are encouraged to wear products at night for optimal comfort, protection, skin health, and more restful sleep.

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  • Should there be an odor?

    If you're caring for someone with incontinence, odor can become a big concern.

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  • What are Kegel exercises and do they really work?

    For both men and women, Kegel exercises strengthen the pelvic floor muscles that support the bladder and help close the urethra.

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  • What are the signs of incontinence?

    If you're experiencing bladder leaks, you're not alone. Over 25 million people Americans experience leaks every single year.

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  • What are the surgical options for incontinence?

    Surgery is the most aggressive option for treating incontinence, but is by no means necessary to experience improved bladder or bowel control.

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  • What causes bowel incontinence?

    Bowel incontinence, or fecal incontinence, occurs when you're unable to control the passage of liquid or solid stool.

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  • What company makes Prevail?

    Prevail® is part of First Quality®, a family-owned company based in the United States.

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  • What do I do if I leak through the product?

    If you're concerned about the performance of your pad or protective underwear, we're here to help.

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  • What do I do if I pee in public?

    Experiencing a bladder leak can be embarrassing and stressful, especially in public.

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  • What do I need to consider when hiring a caregiver for my parent?

    There are many things to consider when you're looking to hire a caregiver, from your loved one's safety to the Caregiver's qualifications to compensation.

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  • What is a solution to urgency?

    If you're experiencing bladder leaks, you're not alone. 25 million Americans experience leaks every single year.

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  • What is an overactive bladder?

    Overactive Bladder (OAB) is a common condition that causes spontaneous bladder spasms and contractions, resulting in the frequent, sudden need to urinate.

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  • What is Prevail Continence Coach?

    Prevail® Continence Coach is a program developed to address the needs of Medicaid Health Plan Members living at home.

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  • What is the most effective way to ensure I am using the correct products for my patients?

    Finding the right protective hygiene product can be challenging.

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  • What kind of doctor should I have my parent see about their incontinence?

    When it comes to incontinence, choosing the right doctor or healthcare provider can make a big difference.

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  • What makes this product different than pads?

    When many women first experience leaks, they reach for what they know: menstrual pads. But the truth is, if you haven't upgraded to protective hygiene products, you aren't getting the full protection you deserve.

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  • What product will last the longest without becoming irritating?

    Instead of thinking in terms of "which product will last the longest," think in terms of which product is right for the individual person.

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  • What products are there specifically for men?

    At Prevail, we're dedicated to creating products that keep men feeling dry, comfortable, and protected.

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  • What products are there specifically for women?

    For over 25 years, we've worked with women to develop incontinence products that fit their bodies.

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  • What size product should I use?

    Just like with clothing, sizing guidelines often vary between brands, and can even be confusing within a single line of products.

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  • What specific concerns for incontinence are there for men?

    Too often, bladder leaks are framed as a female issue, but they affect both genders regardless of age.

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  • What specific concerns for incontinence are there for women?

    Incontinence is an extremely common condition that affects 25 million Americans every year. Of those people, 75-80% are women.

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  • What things other than your products can help incontinence?

    Managing someone's health and well-being is a big responsibility, especially when they're also someone you love.

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  • What tools do you have to help me work with my patients?

    Providing the best care is in our DNA. That's why we're focused not only on creating the best products, but also the best tools and programs to help you provide the most comprehensive care for your patients.

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  • Where can I buy your products?

    You can purchase Prevail® protective hygiene products online and in select stores through our trusted partners.

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  • Which product holds the most?

    Our most absorbent protective hygiene products are designed to handle heavy bladder or bowel leakage.

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  • Who can I contact for help?

    Our eNurse team is available 24/7 to provide personal assistance.

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  • Why are they so expensive?

    At Prevail®, we strive for the highest quality in everything we make while making our protective hygiene products readily available to anyone who needs them.

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  • Why can't I have a good night's sleep?

    When leaks get in the way of a good night's sleep, your quality of life suffers.

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  • Why do I leak when I...?

    We've all been there. One minute you're in a fit of laughter and the next, you feel a dribble of urine escape.

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  • Why do people get Incontinence Associated Dermatitis (AKA diaper rash)?

    Diaper rash or Incontinence Associated Dermatitis (IAD) is caused by urine and stool that's been left on the skin for too long, causing damage to the layers of the skin.

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  • Why is my loved one getting a skin rash?

    Caring for a loved one with incontinence is a big responsibility. From time to time, your loved one may experience unexpected issues, like skin rashes.

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  • Why is my loved one leaking through the product?

    If you're concerned about the performance of your loved one's protective hygiene products, we're here to help.

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  • Will medications have side effects?

    As you probably know, medications can have a wide range of effects on the body.

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  • Will my incontinence worsen over time?

    The good news: incontinence may be treatable or, in some cases, even reversible. If you have bladder leaks, there are a number of things you can do to treat or manage the condition.

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  • Do products make you sweat?

    Every Prevail® product is designed to be as breathable as possible to prevent sweating and discomfort, though some heavier wearers may have issues with moisture build-up.

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  • Will your products come in different colors?

    The Prevail® family of products is not all the same in terms of look and feel.

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eNurse

Have a question? Our eNurse team is here to help 24 hours a day, 7 days a week. Whether you're experiencing leaks for the first time, caring for a loved one with incontinence, or a veteran healthcare professional with questions, our team of licensed nurses have heard it all, and are ready to lend their confidential, respectful, and personalized expertise at any time.

Contact us anytime at 866-573-3776 or chat with us live Monday - Friday, 8 a.m. - 8 p.m. ET.